A Monday
on Boon360.
Boon360 is a web app for sales reps and managers at dealers running e‑automate. The page below is a single rep's day — the same eight hours your team has tomorrow — told in scenes. Every screen is from the real product. e‑automate stays the system of record. Boon360 is what the rep holds in their hand.
The dealers already run e‑automate.
We give them the front door the community’s been asking for.
For two decades e‑automate has been the default ERP of the US imaging channel — billing, service dispatch, meter reads, contracts. It is the community standard, and dealers are not leaving it. Boon360 doesn’t try to. We plug directly into e‑automate and give reps and managers the modern sales surface that’s been missing on top of it.
- Meter billing, contract invoicing, A/R and A/P
- Service dispatch, tech scheduling, parts inventory
- Item master, pricing tiers, vendor catalogs
- GL posting, tax handling, financial close
- Equipment life‑cycle, lease tracking, depreciation
- A modern UI on top of the e‑automate data reps already depend on
- Opportunities, quotes, sales orders with approval routing
- Activity timeline per account · calls, emails, visits
- Manager dashboards · pipeline, quota, renewals at risk
- Activities and commissions computed from one source
e‑automate® is a registered trademark of ECI Software Solutions. Boon360 is independent, unaffiliated, and frankly a fan.
Everything in one app. Nothing the admin has to unlearn.
Boon360 is a CRM. It has the parts a CRM has — accounts, opportunities, tasks, dashboards, reports, sales orders — plus the parts a copier dealer specifically needs: equipment, meters, contracts. Every tile below reads from e‑automate, writes back where it makes sense, and stays out of the way otherwise.
Phone accounts
Reps tap an account, place a call, and log the outcome in two taps. Route for the day pre‑loaded.
Equipment detail
Serial, model, accessories, install date, tech history. Serial search works from anywhere in the app.
Contract status
Base rate, overage rates, start/end dates, monthly volume. Renewal flags highlight accounts needing attention.
Meter reads
Black & white, color, scan counts. Shows last 12 months trend and whether reads are automated or manual.
Service calls
Open tickets, tech assigned, response time, problem codes. Reps see what service is doing before walking in.
Opportunities
Pipeline with stages, close dates, weighted value. Board view, list view, kanban by rep.
QBR & Fleet Reports
Instant Quarterly Business Reviews pulled live from e‑automate. Fleet uptime, SLA compliance, color/BW volume trends, and machine reliability — generated in one click, zero PowerPoint prep.
Sales orders
Approved quote becomes an SO. Boon360 writes it to e‑automate and gets the real SO number back within seconds.
Activities
Calls, follow‑ups, meeting prep. Auto‑reminders. Linked to accounts and opportunities.
Dashboards
Pipeline, closed‑won, quota attainment, renewals at risk. Pulls live from e‑automate + Boon360 together.
Commissions
Per‑rep payout, monthly. Numbers match what Finance sees because the data is one source — not two spreadsheets.
The day’s agenda, fully linked before breakfast.
Daniel opens his phone on the train. His Boon360 calendar is already synced with Outlook and e‑automate overnight. Every customer visit, renewal review, and delivery milestone is laid out with direct links to the accounts and equipment he’s about to see.
No RDP. No VPN. No bouncing between Outlook and e‑automate to see who has what.
The customer asks about the C5560i.
He taps the machine.
Every MFP they've placed with this customer is on the account page, mapped to its contract and the service calls that came before. Meter reads are live — pulled from e‑automate's tables, not keyed in by the tech on a clipboard.
Daniel shows the customer the last three service jobs on the machine, with the tech's own notes. The conversation gets five minutes shorter.
"Show us the quarter." The QBR took three seconds to build.
In the copier channel, account reviews usually mean a sales rep spending three days copying numbers from e‑automate into PowerPoint.
Daniel just opens Boon360. Every meter click, SLA response time, and machine uptime percentage pulled straight from e‑automate overnight. In front of the CFO, he pulls up the Executive Fleet Review — complete with volume trends, uptime metrics, and recommendations for the floor 2 refresh.
One click to PDF. The CFO has it before Daniel even leaves the room.
Lone Star Imaging
| Metric | Target | Actual Q1 | Status |
|---|---|---|---|
| Overall Fleet Uptime | > 95.0% | 99.2% | Healthy |
| Service SLA Compliance (< 4hr) | 90.0% | 98.4% | On Target |
| First-Time Fix Rate | > 85.0% | 89.1% | Healthy |
| Average Tech Response Time | < 3.5 hrs | 2.1 hrs | Fast |
The deal is built. Straight into the order pipeline.
Fresh off the QBR meeting, Daniel sits down at his desk. The 12-machine floor refresh is agreed on.
Instead of filling out paper order forms and emailing spreadsheets to the back office, he creates the Sales Order directly in Boon360. Equipment items, dealer pricing, maintenance terms, and delivery instructions are configured in one smooth flow.
He hits submit. The deal immediately enters the active pipeline at Received. Every downstream document — Purchase Order, Lease Agreement, Maintenance Contract, and Commission Sheet — is instantly generated and ready for operations.
No double entry. No re-keying serials. The ops team has everything they need before their afternoon coffee.
Lone Star Imaging
| Field | Value |
|---|---|
| Deal ID # | SO‑2026‑0418 |
| Account | Lone Star Imaging |
| Total Funding Amount | $28,896.00 |
| Equipment Lines | 12 × Canon iR‑ADV C5560i |
| Maintenance Plan | Gold Service (36 mo) |
| Order Date | 14 Apr 2026 |
Every minute of the day is already logged.
Calls, meets, quotes, orders — all stamped, all on the right account. When the commission spreadsheet runs at the end of the month, the numbers already match. When a deal needs a handover, the next rep sees the whole story.
And that's the pitch. Not a feature grid — a day that fits.
How Boon360 and e‑automate stay in step.
Boon360 sits above e‑automate, not inside it. We read customers, equipment, contracts, meters and service calls every few minutes. We write opportunities, quotes, orders, contacts and activity back. Nothing in e‑automate changes. Admins keep their workflows.
e‑automate® is a registered trademark of ECI Software Solutions. Boon360 is independent, unaffiliated, and frankly a fan.
Two systems. One story.
e‑automate stays authoritative for anything Finance or Service touches — customers, equipment, contracts, meters, invoicing. Boon360 owns the sales motion around it — opportunities, quotes, tasks, activity. The sync engine is a small, boring thing: a scheduled reader, a queued writer, and a retry log you can read.
The system of record
Untouched by Boon360. Your admin team keeps the same screens, the same permissions, the same nightly jobs.
+ SDK writer
audit log per row
The field front‑end
Everything sales does during the day. Web + phone. Fast, opinionated, no training deck required.
We never add, rename, or drop a column in e‑automate. Your upgrade path stays intact.
If a row exists in e‑automate, we read it. We never cache a stale version as the truth.
Every write is keyed. Replays don't double‑post. The audit log shows every attempt.
On‑prem next to your e‑automate SQL Server. One service, one port, one config file.
A dealer’s day touches more than one system.
e‑automate stays the system of record. But the lease behind a placement is funded by a bank, and the field runs on real dealer infrastructure. Both are integrations already running in production with keyed writes and readable audit logs.
Things Boon360 will not try to be.
Your GL.
e‑automate handles A/R, A/P, GL, and meter billing. We do not. We show balances, not post journal entries.
Your dispatch board.
Service dispatch lives in e‑automate. Reps see open calls; techs still live in the system they already know.
Your IT department.
We're a product. For help‑desk, you already have one (or we'll help you pick one — not us).
A platform.
No "build your own apps." No marketplace. No low‑code. The field is a small team; we build for them, not for integrators.
Hi —
We built Boon360 because a dealer we worked with had great hardware, strong service, and software their reps hated. e‑automate wasn't the problem; the front door for the field was.
So we built that door. It pulls from e‑automate, writes back to e‑automate, and nothing about how the back office runs has to change. Your reps get a phone app they'll open on a Saturday without being asked. Your managers get numbers that already reconcile.
If that sounds like your dealership, open the demo above. If anything on this page is hand‑wave, write to us and we'll show you the code — or the Postgres dump — that backs it up.
— the Boon360 team